Terms and Conditions

Terms of Use

This website is owned and operated by IndiTwist Foods LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors an online platform to buy ready-to-eat indian food items. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of IndiTwist Foods LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You agree to indemnify and hold IndiTwist Foods LLC harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to or arising out of or in connection with your use of the website or any of the services offered on the website.

 To the maximum extent permitted by applicable law, in no event shall IndiTwist Foods LLC, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, IndiTwist Foods LLC assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

We reserve the right to modify these terms from time-to-time at our sole discretion.  Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you wish not to receive such promotional materials or notices – please just notify us at any time.

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of South Carolina, without respect to its conflict of laws principles. 

Cancellation and Changes

All orders once placed must be cancelled within 1 hour from the time of placement. Any cancellation requests thereafter will be dealt with on a case to case basis. No guarantee for refund if cancellation request is submitted after 60 minutes from the time of placement. Any changes in the order in terms of products, product quantities or shipping address must be made within 60 minutes from the time the order is placed. Any request submitted thereafter will be dealt with on a case to case basis. We do not guarantee making changes to your order if the request is submitted after 60 minutes from the time of placement.

Return Policy

We want our customers to be 100% satisfied with our products. If you receive a tampered or damaged product, write to us at hello@inditwistfoods.com and we’ll make it right. We request you send us an email with a photo of the damaged/tampered product and you shall receive store credit for the same within reason. Please allow 48-72 hrs for processing.

Privacy Policy

We may use the personal information you provide us for purposes including to respond to your inquiries and requests, provide you with information on our products and services and those of third parties that we think may be of interest to you, and for own business purposes.

We may share your personal information with third parties for purposes including:

Help us maintain and operate our website or for other reasons related to the operation of our own business or marketing.

Ensure any registration process has been properly executed and, if necessary, verify your identity.

Administer a sweepstakes, contest, joint promotion, or other partnership with a third party.

Contact you with product updates or other promotional notices and information about IndiTwist Foods and its affiliates.

Provide relevant online content and advertising.

Respond to your questions, inquiries, comments and instructions and to retain such requests as part of our consumer affairs database.

Help prevent fraud or imminent harm and maintain the security and integrity of our systems.

Monitor online communities.

Conduct market research and product development.

Comply with legal process, including an authorized subpoena, governmental request or investigation, or as otherwise required by law.

Complete a corporate transaction. As our business develops, we may sell, buy, or transfer corporate assets, and in such transactions customer information may be one of the transferred business assets. Also, in the event that our website, company, or substantially all of its assets are acquired, personal information may be one of the assets transferred in such acquisition.